Frequently Asked Questions

Are the courses fully online?

Yes. All course material including assignments, quizzes, clinic clinic simulations are delivered virtually via our custom module-based Learning Management System (LMS). 

How long are the programs?

Our online certification programs may be completed in as little as 8-12 weeks.  Students can expect to dedicate 5 to 10 hours per module.  Our online courses are designed to be completed at your own paceThere are no due dates or time frames on assignments therefore there no need to log in at specific times each week. our learning management system keeps track of your progress with milestones in place to ensure that you stay on track.

Does ACT help with job placement, externships, and professional development?

For our medical assistant, patient care technician, and physical therapy technician courses, we offer optional clinical externship placements in clinics nationwide, along with job search assistance and professional development.

  • The optional externship is a 6-week program in which you will shadow and assist the clinic with various clinical duties.
  • We place students in clinics nationwide upon successful completion of the program modules and national exam.

Pharmacy Technician Training Program: We have partnerships with Walgreens and CVS/Pharmacy nationwide. You’ll receive the opportunity to complete your pharmacy technician externship and receive hands-on pharmacy technician training.

Do I need to purchase additional books or laboratory material for this course?

There is no out-of-pocket cost for any exam material, lab material, or learning content. The course is all-inclusive therefore the price covers all instructional content and material.

Upon completion of a training course, will I be nationally certified?

Yes! We are an approved clinical training program through National HealthCareer Association (NHA). Upon completion of a training course, you will take NHA’s national certification exam to obtain a nationally allied health accredited certification that is valid in all 50 states.

What is National Healthcareer Association (NHA)?

National Healthcareer Association (NHA) is one of the nation’s largest allied health certification providers. NHA is a national professional certification agency for healthcare workers in the United States. Granting credentials in more than 8 allied health specialties, it is an organizational member of the National Organization for Competency Assurance. Individuals who pass the certification exam will be recognized as Nationally Certified Allied Healthcare professionals.


To learn more, please visit the National Healthcareer Association (NHA).

What credentials are issued by NHA?
The Certified Clinical Medical Assistant (CCMA) credential is issued by the National Healthcareer Association (NHA). NHA certifications are accredited and approved by the National Commission for Certifying Agencies (NCCA). National Healthcareer Association (NHA) certifications are standardized, widely-accepted symbols of achievement for health science students who seek to gain a direct patient care role in a specialized part of healthcare. With this certification, you will earn credentials to use with your name, a certification ID card and a certificate.
What is the structure of the CCMA exam?

The CCMA exam is 150 questions and you have 3 hours to complete. It will test your knowledge on a variety of topics including, but not limited to: anatomy and physiology, the pathophysiology of human disease, pharmacology, clinical patient care, and diagnostic procedures. Explore our Certified Clinical Medical Assistant (CCMA) training program to learn how to prepare for the exam.

Where can I take the CCMA national exam?
You may take the national certification exam at any PSI testing site near you or online (proctored) through PSI.
Is there an additional cost for the certification exam?
No. ACT covers the cost of the certification exam.
Since the course is online, how will I develop the necessary patient care skills as a CCMA?

Our  Certified Clinical Medical Assistant (CCMA) training program utilizes a clinical simulation laboratory platform called SIMTICS to virtually teach students all essential clinical skills such as measuring vital signs, administering injections, obtaining swabs and cultures, assisting with minor surgical procedures, adult and pediatric assessments, obtaining thorough medical/medication history and much more. Through SIMTICS our students not only familiarize themselves with essential clinical skills but can also perform and practice with virtual patients. Additionally, our course includes interactive laboratory assignments, virtual phlebotomy training, and interactive ECG labs. Furthermore, this course includes BLS training (through the American Heart Association) where we virtually teach how to perform CPR and other basic cardiovascular life support skills in a wide variety of in-facility and prehospital settings.

We also provide an option to send students a venipuncture/injection practice kit which includes authentic medical equipment such as a dummy arm, needles, syringes, lancets, requisition order, vials, patient prep supplies etc. directly to your home. Students can practice performing venipuncture and injections hands-on as they work through virtual clinic simulations with the kit.

What is ACT’s average first time pass rate on NHA clinical medical assistant certification exam?
Proudly, 100% of our students have passed the certification exam on their first attempt.
Does ACT provide its own certificate of completion?
Yes. Once you complete all course content you will obtain an Advanced Clinical Training Certificate in Clinical Medical Assisting. We provide a virtual certificate upon completion of the course which is sent directly to your email.
Is the course strictly meant for pre-health students?

Yes. To enroll in our program, you must be an undergraduate, graduate, or post-baccalaureate student with plans/interests to apply to or begin PA, medical, or nursing. Our mission is to provide students who are pursuing an advanced healthcare profession with an opportunity to obtain a clinical certification that will enable them to gain healthcare experience/ direct patient care hours necessary for their respective programs. Therefore, we created the most affordable and convenient CCMA training program in America strictly for health science / pre-health students.

Most MA programs require 1.5-2 years of study. How will I be prepared to enter the workforce with an 8-week/self-paced course?

Our program is strictly for pre-health students currently seeking or hold a bachelor’s degree with plans to attend medical, PA, or nursing school. Our course is built on an undergraduate health science curriculum which ties in clinical and patient care training. For this reason, our program is much shorter than others however we cover all main topics set by our credentialing body, National HealthCareer Association (NHA). Our curriculum covers all essential training and we offer the same nationally accredited certification as other MA programs which require 1.5-2 years of study.

As stated, our program sought to shorten this time frame at a much more affordable cost so pre-health students can easily become certified and enter the workforce to gain the clinical experience and training they need prior to their respective programs. Our CCMA national certification exam pass rate on the first attempt is 100%.

Does this program require a clinical externship?
We are not affiliated with any hospital, clinics, or institutions. However, we are happy to offer assistance with obtaining a clinical medical assistant position at clinics and hospitals. We provide our students with a list of 10-12 clinics in their area which have openings. Students should also conduct their own searches.
Can I request an evaluation letter for my graduate application?

Yes. You must be enrolled in one of our pre-health mentorship programs. Once you have completed the mentorship/advising program, you can request a letter of evaluation (LOE) from our MD, PA, DMD, or PharmD advisor. 

*Note: This should not replace one of 3 required letters for your application to PA, medical, or nursing school. Most applications require at least 2 letters written from professors and 1 letter written from a clinician you have directly worked with. If you plan to request an evaluation letter, please use it as a supplemental letter for your applications to show your clinical competency and enthusiasm for medicine/ direct patient care.

I am an incoming college freshman pursuing a pre-health major. Can I still take this course?

If you are a current high school student planning to major in pre-med, pre-PA, pre-nursing, pre-physical therapy then you are welcome to take our course! It will set a strong clinical foundation for your pre-health curriculum/ health science course work.

Our curriculum builds on health science prerequisites. Therefore, we encourage high school students to have a general biology/ anatomy understanding from high school before starting the course. Instructors provide constant feedback and assistance to help all of our students master the clinical concepts and skills.

I am a pre-health student in Canada. Can I still enroll in this course?

Yes! We accept Canadian students in addition to students in the United States.

Is my certificate Valid in Canada allowing me to work?

Yes! Canadian students and other International Medical Graduates can rest easy knowing that their certificate issued by ACT will be a valid certification in Canada. You may use your certificate to obtain allied health positions in clinics and hospitals. 

What is your cancellation /refund policy?
If you are unhappy with our course, you may cancel your subscription and request a full refund within the first 14 days of enrollment.


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